Terms and Conditions

📄 Terms and Conditions

Effective Date: May 2025
Forensiclean LLC | www.forensiclean.com

These Terms and Conditions (“Terms”) govern your use of the Forensiclean website, services, and related content. By accessing this site, you agree to comply with these Terms and all applicable laws and regulations. If you do not agree, please do not use our site or services.

1. Who We Are

Forensiclean LLC is a licensed trauma cleanup and environmental remediation company based in Sacramento, California. We serve government, commercial, and residential clients statewide.

2. Use of Website

You may browse our website for personal, informational, or commercial service inquiry purposes. You agree not to:

• Misuse or disrupt site functionality
• Use our content or brand without permission
• Submit false, misleading, or unauthorized information via forms
• Attempt to access restricted systems or impersonate others

3. Service Requests

Submitting a contact or service request form does not establish a contractual relationship. Quotes, scopes of work, and service agreements are provided separately and must be accepted in writing or electronically before work begins.

Forensiclean reserves the right to decline service requests based on legal, safety, or operational reasons.

4. Payment & Invoicing

Unless otherwise stated in a service contract:

• Payment is due upon completion of service or as invoiced
• Delinquent payments may incur interest or collection actions
• All prices are subject to change based on scope adjustments, travel, or disposal fees

We accept major credit cards, ACH transfers, and approved invoicing for government or business clients.

5. Cancellation & Rescheduling

If you need to cancel or reschedule a confirmed service:

• Notice must be given at least 48 hours in advance
• Same-day cancellations incur a fee
• Emergencies will be handled with flexibility whenever possible
  

Forensiclean reserves the right to reschedule due to weather, safety hazards, or staff availability.

6. Health, Safety, and Legal Compliance

Our services comply with:

• OSHA Bloodborne Pathogen Standard (29 CFR 1910.1030)
• DOT transport and disposal regulations
• HIPAA-aligned privacy practices
• Local and state hazardous waste laws
  

Clients must inform us of known risks (e.g., pest infestations, active structural damage, or criminal investigations) prior to job start.

7. Limitation of Liability

To the fullest extent permitted by law, Forensiclean shall not be liable for:

• Incidental or consequential damages
• Delays due to third-party vendors, government hold-ups, or weather
• Information users post or submit on this site
  

Any claim related to our services must be brought within one year of the event giving rise to the claim.

8. Intellectual Property

All website content—including text, images, video, service descriptions, and graphics—is the property of Forensiclean LLC unless otherwise credited. No portion may be copied, modified, or distributed without express written permission.

9. Privacy & Confidentiality

Your use of this site is also governed by our Privacy Policy. We do not share sensitive service or customer data without permission, except as required by law. We maintain confidentiality in all trauma-related cleanups, and employees are trained in respectful and discreet communication.

10. Accessibility

We are committed to making our website accessible in accordance with WCAG 2.1 standards. If you encounter accessibility issues, please contact us at info@forensiclean.com.

11. Changes to Terms

We may revise these Terms at any time. Changes become effective upon posting. Continued use of the site constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of the State of California. Disputes arising from these Terms shall be resolved in Sacramento County, California.

13. Contact

For questions about these Terms or our services, please contact:

Forensiclean LLC
📍 900 Richards Blvd, Sacramento, CA 95811
📧 info@forensiclean.com
📞 (707) 548-9384