Privacy Policy

🔒 Privacy Policy

Effective Date: May 2025
Forensiclean LLC | Sacramento, California | www.forensiclean.com

1. Who We Are

Forensiclean LLC is a trauma-informed environmental cleanup company based in Sacramento, California. We provide biohazard remediation and decontamination services across California. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website or services.

2. Information We Collect

We collect personal information in the following ways:

a. Information You Provide Voluntarily

• Contact forms (name, phone number, email, message)
• Service requests and intake forms
• Job applications or contractor inquiries
• Email newsletter opt-ins
  

b. Information Collected Automatically

• IP address and device type
• Browser type and version
• Browsing behavior on our website (via Google Analytics or GoDaddy tools)
• Referring URLs
  

c. Sensitive Information

In some service requests, we may collect sensitive or situational data (e.g., health conditions, trauma details). We treat this information with the highest confidentiality and in alignment with HIPAA principles, even if not directly governed by HIPAA.

3. How We Use Your Information

We use collected information to:

• Provide and schedule cleanup services
• Respond to inquiries or requests
• Improve website performance and content
• Maintain compliance with OSHA, DOT, and other regulatory frameworks
• Send updates or relevant information (if you opt in)
  

We do not sell your personal data. Ever.

4. How We Share Information

We only share your data under the following circumstances:

• With service providers who help us operate our site and deliver services (e.g., GoDaddy, Google Analytics)
• As required by law, such as compliance with OSHA or legal investigations
• With your explicit consent, for partner referrals or documentation needs
  

All third parties must adhere to strict confidentiality and data protection standards.

5. Your Rights & Choices

If you’re a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what data we collect and why
• Right to request deletion of your data
• Right to opt out of data sharing or sale (we do not sell data)
• Right to non-discrimination for exercising your privacy rights
  

To make a request, email us at: info@forensiclean.com

6. Data Security

We use industry-standard security protocols (HTTPS, data encryption, access controls) to protect your information. Internally, only authorized personnel may access client information, and all staff are trained in trauma-informed and data privacy practices.

7. Cookies & Tracking

Our website uses cookies to analyze site traffic and improve user experience. You can control cookie settings through your browser. We use:

• Functional cookies (required for site performance)
• Analytical cookies (Google Analytics)
• No advertising or retargeting cookies
  

8. Children’s Privacy

This site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Data Retention

We retain personal data only as long as necessary to fulfill services, comply with legal obligations, and resolve disputes. Intake forms and remediation records may be archived securely as required by compliance standards.

10. External Links

Our site may link to external resources (e.g., government agencies, partner organizations). We are not responsible for the privacy practices of those sites.

11. Policy Updates

We may update this policy as needed to reflect new laws, technologies, or services. Major changes will be posted on this page with an updated effective date.

12. Contact Us

For questions, access requests, or complaints about this policy, contact:

Forensiclean Privacy Officer
📍 900 Richards Blvd, Sacramento, CA 95811
📧 info@forensiclean.com
📞 (707) 548-9384